Tuesday, 13 November 2012

Persistence Works!

We're told repeatedly that persistence pays, that the successful few win out over the unsuccessful many because of their persistent pursuit of whatever they focus on.

So here's a practical example:

For the past week, I've returned daily, every weekday, to a lady who hadn't had a chance to look properly at the Kleeneze catalogues. I also tried, every weekday, to collect a straggler catalogue from one of her neighbours, who would never answer the door.

Today, I got orders from both of them. I've also made two new friends, not customers. And I got two new friends because I gave them time to trust me; I turned up when I said I would, I gave them the space and honesty they needed.

All I did was be me. It's all I do with any of my customers. It's all I need to do.

And it's proof positive of something I do my best to live by:

Do what you say you'll do, when you say you'll do it; even if you don't want to.

I love this business!